Our Guidelines have been developed by:
And approved by:
Client Guidelines – Safe Space
We have always set high standards for our Clinic and treatments but also endeavour to create a relaxing atmosphere as we want you to enjoy your treatments. If you currently have; a fever or hot and cold sweats, a dry cough, a sore throat, a runny nose, difficulty breathing or loss of sense of taste or smell – please do not come to the Clinic. Please do not come to the Clinic if, in the past 14 days you have come into close contact with someone who has who has tested positive for COVID-19.
We can not treat clients who have travelled abroad in the last 15 days.
Your temperature will be scanned before entry.
We will not accept walk-ins – all treatments are by appointment only.
You must attend the salon alone and a wellness check will be carried out by text a day before your treatment.
We request our clients to wear masks on arrival if you do not have a mask one will be provided. During Pedicures and Manicure masks need to be worn both by our Client and your Therapist.
Do not wear gloves to the clinic unless a clean pair is put on after entry. You will be asked to sanitise your hands-on entry.
If your treatment involves keeping your shoes on you will be given shoe coverings to wear in the Clinic.
If your treatment is a Facial or Body treatment you will be given at reception a plastic tray to take to your treatment room, to put your clothes and personal belongings in. We do ask Clients to make sure keys etc. are in your bag before entering.
We will no longer be offering hot drinks, but cold drinks will be available in individual bottles.
There will only be one therapist per day working within the Clinic. We will be wearing PPE to perform your treatments.
No cash payments will be allowed. After each Client, a 20 min cleaning procedure will take place before the next client arrives.
Please do not turn up early for your treatment – we will not be able to let you in until our cleaning procedure is finished.
You will notice in the Salon we are not using any towels but disposable towels, headbands etc.
We will be operating two deep cleans a day additionally to the 20min room cleaning.
Clients are able to remove their masks once on the treatment couch.
We look forward to welcoming you back
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